Continental Airlines is blaming “miscommunication among staff” for two different unaccompanied girls being placed on wrong Continental Express flights over the weekend.
Eight-year-old Taylor Williams of College Station ended up in Fayetteville, Ark., instead of Charlotte, N.C., on Saturday. She was sent back to Houston and then to Charlotte to see her father.
Her mother, Wendy Babineaux, says she’s never seen “so much incompetence in all my life.”
The next day 10-year-old Miriam Kamens, taking off from Logan Airport in Boston, was sent to Newark, N.J., instead of Cleveland to visit her grandparents.
Jonathan Kamens says for 45 minutes no one could tell him where his daughter was.
Continental spokeswoman Kelly Cripe says both flights were being loaded at the same time from the same doorway.