A set of hopeful Georgia twins were disappointed to hear they wouldn’t be able to obtain their learner’s permits because the DMV thought they were the same person, CBS affiliate WSPA reports.
Alicia and Alicen Kennedy, 15, told reporters they went to the Department of Motor Vehicles to get their learner’s permits, but were turned away due to the program’s facial recognition software. After filling out paperwork and taking their pictures, the system denied the teens because it believed they were committing fraud.
The girls weren’t able to take the test and had to go home empty-handed.
“I was listening to her conversation with the person on the phone and it said that one of us popped up as a fraud,” Alicen explained. “The other lady came back and said that when we were taking our pictures it was picking up as saying that we were one person instead of two different people,” Alicia said.
The gaffe puzzled the twins and their mother, since no one was able to override the system manually. The Department of Motor Vehicles claims this type of incident has never happened before. They also said the teens should have indicated they were twins on their applications, but the girls told reporters the option wasn’t on the form.
Alicia and Alicen are currently working with the DMV to find a solution, so they can learn to drive like everyone else.
SOURCE: WSPA | VIDEO CREDIT: WSPA
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