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A video posted on YouTube shows HP’s facial recognition software tracking the movements of a white face, but not a black one, something the video’s maker calls “racist,” but the computer giant says is definitely not.

“Everything we do is focused on ensuring that we provide a high-quality experience for all our customers who are ethnically diverse and live and work around the world,” an HP blog. “That’s why when issues surface, we take them seriously and work hard to understand the root causes.”

A Texas man, Desi Cryer, who is black, was at work in a retail store with a fellow employee who is white when the two recorded a test of the facial recognition software on a new HP computer and posted the result on YouTube.

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