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Facebook made a grieving Missouri father’s wish come true after a plea to the social network’s founder Mark Zuckerberg went viral.

John Berlin‘s son, Jesse Berlin, died in 2012 at the age of 21-years-old. Despite repeated requests, Berlin has not been able to access his son’s Facebook account.

To celebrate the social media giant’s 10th anniversary, Facebook created 62-second videos that highlighted users’ most “liked” and shared moments since joining the network.

Berlin, determined to see his son Jesse’s “Look Back” video, filmed the following plea to Zuckerberg:

“You ever do something crazy because you just don’t know what to do anymore? Well, that’s what I’m doing right now,” said a tearful and anxious John Berlin.

“I’m calling out to Mark Zuckerberg and Facebook,” he continued. “You’ve been putting out these new movies, these one-minute movies that everyone’s been sharing. Well, my son passed away … and we can’t access his Facebook account. I’ve tried e-mailing, and different things, but it ain’t working. All we want to do is see his movie.

“I know it’s a shot in the dark, but I don’t care,” he said, his voice cracking with emotion. “I want to see my son’s video. His name’s Jesse Berlin. So please help me.”

In an interview with CNN, Berlin shared that Facebook responded and allowed him access to his son’s video, which he shared with everyone who helped his plea go viral.

“I just wanted a piece of him,” he told CNN in a phone interview. “These (Facebook) videos really touched me. And every time Jesse would pop up (in one of them), I was choking back tears. I just wanted so desperately to see how his video would turn out.”

Watch Jesse Berlin’s Look Back video below:

A Facebook spokesperson said they were particularly moved by Berlin’s story.

“With the number of people using our service, it’s often very difficult to act on behalf of one. But John’s story and emotion moved us to take action — so we did,” the spokesperson said.