The Starbucks employee has been fired.
Starbucks can't stay sunken.
African-American diversity experts on how the chain should move forward.
About 8,000 Starbucks stores were expected to close Tuesday to teach employees how not to be racist.
Some staffers are brewing up hate.
Will restaurants really confront all racist incidents?
Too little, too late.
The N-word appears when the coupon is scanned.
Rashon Nelson and Donte Robinson speak out.
Plus, alleged racist social media posts have surfaced.