The N-word appears when the coupon is scanned.
Plus, alleged racist social media posts have surfaced.
Also, the police reports contradicts the eyewitnesses.
Starbucks will close more than 8,000 stores in the United States for an afternoon of racial bias training.
From Atlanta to Harlem, this happens nationwide.
Starbucks CEO Kevin Johnson apologized to two black men for their arrest at a Philadelphia store.
Charges against 24-year-old William Boucher have been upgraded from misdemeanor battery to felony hate crime charges. He became enraged after someone accidentally spilled coffee on his pants.
Starbucks hired Rosalind Brewer as group president and chief operating officer. She's the first woman and African American to hold the position.
The 23-year-old man is being accused of battery after a racist rant erupted into a physical altercation.
Actress Thandie Newton called out the coffee chain for displaying a statue of a Black child in a loin cloth offering Colombian coffee beans to customers.
