Charges against 24-year-old William Boucher have been upgraded from misdemeanor battery to felony hate crime charges. He became enraged after someone accidentally spilled coffee on his pants.
Actress Thandie Newton called out the coffee chain for displaying a statue of a Black child in a loin cloth offering Colombian coffee beans to customers.
Juana Martinez filmed her confrontation with a Starbucks barista who had stolen her credit card number to purchase groceries.
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